IT Resources for Faculty and Staff

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Service Desk

Although we will only be offering remote technical assistance while campus is closed, our Service Desk team is always ready to help.  For more information about available services and support hours, please visit chapman.edu/servicedesk.

Remote Technical Support Contact Info:

OneClick Classroom Support Button

The Chapman IS&T OneClick Support button is designed to streamline classroom support without having to call the Service Desk. Simply push the button and the Service Desk will be notified that you need assistance. How it works:

  1. Press the OneClick Support button located near the instructor console.
  2. The LED indicator light will flash white and then turn solid green when the service request is successfully submitted.
  3. A technician will receive your email and follow up with a phone call to the classroom.

Online Classroom Inventory (OCI)

The online classroom inventory is a tool that allows you to see details about each classroom on campus. You can find:

  • Information about available technology
  • Number of seats
  • Photos of the room space
  • Whether or not the space has a webcam or HyFlex room setup

For more information, please visit chapman.edu/classroom.

Available Software

Chapman University offers site licensing for many different services such as Adobe Creative Cloud, Grammarly, Office 365, and more! Visit chapman.edu/software for more information about available software.

Password Self-Service

If at any time you need to reset your Chapman University account password, please visit chapman.edu/password.

Faculty Center

To access your Faculty Center account for grading, class rosters, and textbook entry, go to my.chapman.edu and select Faculty Self-Service and then Faculty Center. For more information and training for Faculty Center, see our Faculty Resources page on chapman.edu/IST

WiFi Service (On Campus)

For fast and secure WiFi connectivity, login and join the Chapman Eduroam WiFi network while on campus. For more information about Eduroam WiFi, visit chapman.edu/wireless

Shared Campus Printing

When printing on a share office printer, it is important to remember to wipe down any areas that will be touched before and after use. Be sure to wash your hands and use hand sanitizer as needed.

Canvas LMS Support and Training

For more information about Canvas LMS support and training, visit chapman.edu/canvas.

Chapman Mobile App (Ready Education)

Staying connected on-the-go can be difficult. With the Chapman University Mobile App, faculty and staff can quickly and easily get information about real-time parking as well as access the campus events calendar, an interactive campus map, and an electronic directory. The Chapman University Mobile app is available on iOS and Android devices.

COPA Technical Support

For all questions about purchasing an audio interface or microphone for home audio purposes, please email Adam Borecki (Director of Music Technology of Hall-Musco Conservatory of Music) at borecki@chapman.edu.